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Spend & Score Campaign Terms & Conditions

1. Organiser

The Spend & Score Campaign (“Campaign”) is organised by the respective management entity of each participating mall:

  1. CHIJMES – PRE 8 Investments Pte. Ltd. (Registration No. 201129395D);
  2. Capitol Singapore – Capitol Retail Management Pte. Ltd. (as trustee-manager of Capitol Retail Trust) (Registration No. 201017295N);
  3. Chinatown Point – CP1 Pte. Ltd. (Registration No. 201013115M); and
  4. Perennial Business City – PRE 15 Pte. Ltd. (Registration No. 202021353C).

For the purposes of these Terms & Conditions, “Management” refers to the respective management entity of the participating mall at which the relevant transaction, redemption or participation takes place.

For the purposes of this Campaign, “Participating Stores” refers to participating retail stores, F&B outlets and/or service providers at the respective participating malls, unless otherwise stated.

By participating in this Campaign, shoppers shall be deemed to have read, understood and agreed to be bound by these Terms & Conditions.

2. Campaign Period

The Campaign is valid from 11 June 2026 to 20 July 2026, both dates inclusive, unless otherwise stated.

All dates and times stated in these Terms & Conditions are based on Singapore time, unless otherwise stated.

Management reserves the right to amend, extend, suspend or terminate the Campaign Period at its sole discretion without prior notice.

3. Eligibility and Participation Mechanics

Eligible shoppers may submit up to two (2) same-day receipts from the same participating mall per day, with the total amount reflected on the receipt(s), inclusive of GST and service charge where applicable and after the deduction of any discounts, rebates, vouchers, points redemption or other deductions, treated as the qualifying spend (“Qualifying Spend”).

Shoppers will receive one (1) Game Chance and one (1) Grand Draw Chance for every complete S$40 in Qualifying Spend. Any Qualifying Spend below S$40, or any balance amount below S$40 after calculation, will not qualify for a Game Chance or Grand Draw Chance.

Receipts from different participating malls cannot be combined to form the Qualifying Spend. Receipt(s) submitted must be from the same participating mall and dated on the same day of purchase.

Game Chances and Grand Draw Chances are capped at a maximum of twenty (20) each per shopper per day across all participating malls combined. Once the daily cap has been reached, any further receipt submissions made by the same shopper on the same day, whether from the same participating mall or another participating mall, will not qualify for additional Game Chances or Grand Draw Chances.

For the avoidance of doubt, while shoppers may submit up to two (2) same-day receipts per participating mall per day, the overall daily cap of twenty (20) Game Chances and twenty (20) Grand Draw Chances applies across all participating malls combined. If a shopper has already received the maximum daily entitlement based on receipt submission(s) from one participating mall, subsequent receipt submission(s) from other participating malls on the same day will not qualify for additional Game Chances or Grand Draw Chances.

For illustration:

  1. S$40 Qualifying Spend = 1 Game Chance and 1 Grand Draw Chance;
  2. S$80 Qualifying Spend = 2 Game Chances and 2 Grand Draw Chances;
  3. S$400 Qualifying Spend = 10 Game Chances and 10 Grand Draw Chances;
  4. S$800 Qualifying Spend = 20 Game Chances and 20 Grand Draw Chances; and
  5. S$1,000 Qualifying Spend = 20 Game Chances and 20 Grand Draw Chances, as the daily cap applies.

Example: If a shopper submits two (2) same-day receipts from Mall A with a total Qualifying Spend of S$800 and receives 20 Game Chances and 20 Grand Draw Chances, any subsequent receipts submitted from Mall B, Mall C or Mall D on the same day will not qualify for additional Game Chances or Grand Draw Chances.

Where eligible receipts are submitted across more than one participating mall on the same day, each participating mall’s receipt(s) will be assessed separately. However, the total number of Game Chances and Grand Draw Chances awarded to the shopper for that day shall not exceed twenty (20) each across all participating malls combined.

If eligible receipt submissions exceed the daily cap, Game Chances and Grand Draw Chances will be awarded based on the order recorded by the Spend & Score Platform, up to the maximum daily cap.

Each valid Game Chance may be used to participate in the football game for a chance to win instant prizes.

Each receipt may only be submitted once throughout the Campaign Period. Duplicate submissions, repeated use of receipts, splitting of receipts from a single transaction, voided transactions, refunded transactions, and suspicious or fraudulent submissions are strictly not permitted.

Management reserves the right to reject any receipt submission that is incomplete, illegible, duplicated, suspicious, fraudulent, or does not meet the qualifying criteria of the Campaign. Management’s decision on all matters relating to this Campaign shall be final, conclusive and binding.

4. Receipt Submission and Verification

Receipts must be submitted via the official Campaign QR code or web link, which will direct shoppers to the Spend & Score Platform, accessible via the WhatsApp chatbot or Campaign web app.

Shoppers must ensure that the mobile number submitted is accurate and able to receive SMS and/or WhatsApp notifications. Management shall not be responsible for any failure to receive notifications due to incorrect, incomplete, inactive or unreachable mobile numbers provided by shoppers.

All receipts must be submitted on the same day of purchase, by 11.59pm. Receipts submitted after 11.59pm on the date of purchase will not be accepted.

Game Chances and Grand Draw Chances will only be awarded upon successful receipt verification. Upon successful verification, eligible shoppers will receive an SMS and/or WhatsApp notification with further instructions on how to utilise their credited Game Chance(s), where applicable.

Receipt verification may take up to three (3) working days, or longer if the submitted receipt is unclear, incomplete, duplicated, suspicious or requires further verification. Game Chances and Grand Draw Chances may not be credited immediately until the submitted receipt has been successfully verified.

Eligible shoppers who receive Grand Draw Chance(s) will qualify for the Grand Draw, subject to these Terms & Conditions.

Management reserves the right to request the original receipt, proof of payment and/or any supporting documents for verification purposes. Management further reserves the right to reject any receipt submission that is incomplete, illegible, duplicated, suspicious, fraudulent, or does not meet the Campaign’s qualifying criteria. Management’s decision on all matters relating to receipt verification shall be final, conclusive and binding.

5. Quarter-Finals Bonus: Champion Team Prediction

From the Quarter-Finals stage onwards, eligible shoppers may submit one (1) Champion Team prediction during the stipulated prediction period.

Each eligible shopper is entitled to one (1) Champion Team prediction submission only throughout the Campaign Period. Once submitted, the prediction shall be deemed final and cannot be amended, withdrawn, replaced or resubmitted.

The list of teams available for selection may be updated from time to time as the tournament progresses, based on the remaining teams in the competition. Shoppers are responsible for ensuring that their Champion Team prediction is submitted within the stipulated prediction period and before the applicable closing deadline.

Eligible shoppers who correctly predict the eventual Champion Team will receive “10X Bonus Grand Draw Chances”.

For the purposes of this Campaign, any reference to “10X Bonus Grand Draw Chances” in Campaign publicity materials, digital communications and/or these Terms & Conditions shall refer to a fixed award of ten (10) bonus Grand Draw Chances per eligible shopper.

For the avoidance of doubt, “10X Bonus Grand Draw Chances” is a Campaign mechanic and shall not be interpreted as a multiplier of the Grand Draw Chances earned by the shopper during the Campaign Period. The bonus entitlement shall be fixed at ten (10) bonus Grand Draw Chances per eligible shopper, regardless of the number of Grand Draw Chances earned through qualifying receipt submissions.

The Champion Team Prediction bonus applies to Grand Draw Chances only and does not grant any additional Game Chances or instant prize opportunities.

The daily cap of twenty (20) Game Chances and twenty (20) Grand Draw Chances applies only to chances earned through qualifying receipt submissions. Bonus Grand Draw Chances awarded under the Champion Team Prediction mechanic are separate promotional bonus chances and shall not count towards the daily cap.

For illustration, if a shopper has earned twenty (20) Grand Draw Chances from qualifying receipt submissions and correctly predicts the Champion Team, the shopper will receive ten (10) bonus Grand Draw Chances, bringing the shopper’s total Grand Draw Chances to thirty (30).

Bonus Grand Draw Chances will only be awarded after the Champion Team has been determined and verified by Management.

Management reserves the right to determine the prediction period, closing deadline, eligibility criteria, validity of all Champion Team prediction submissions, and awarding of bonus Grand Draw Chances at its sole discretion. Management’s decision on all matters relating to the Champion Team Prediction mechanic shall be final, conclusive and binding.

6. Receipt Validity

Receipts must be original, valid same-day purchase receipts issued by Participating Stores at the relevant participating mall.

The amount used to determine the Qualifying Spend shall be based on the final amount reflected on the receipt, inclusive of GST and service charge where applicable, and after the deduction of any discounts, rebates, vouchers, points redemption or other deductions.

Receipts submitted for this Campaign cannot be reused for any other promotions, redemptions or rewards, unless otherwise stated.

Each receipt may only be submitted once throughout the Campaign Period. Duplicate submissions, repeated use of receipts and splitting of receipts from a single transaction are strictly not permitted.

Management reserves the right to reject any receipt or submission that is unclear, incomplete, duplicated, tampered with, refunded, reversed, cancelled, suspicious, fraudulent, or otherwise deemed invalid.

Management further reserves the right to reject any submission where splitting of receipts from the same store or transaction is detected. Management’s decision on all matters relating to receipt validity shall be final, conclusive and binding.

7. Receipt Acceptance and Exclusions

Unless otherwise stated, the following receipts and transactions will not be accepted for participation in this Campaign:

  1. Handwritten receipts, duplicate receipts, credit card charge slips, NETS slips, AXS payment receipts, bill payment receipts, deposit slips and any receipts that are not valid retail purchase receipts;
  2. Top-ups of stored-value cards, prepaid cards, e-wallets or similar accounts;
  3. Money changer receipts, lottery tickets, pawn tickets, parking coupons, instalment payments, hire purchase payments, partial payments, purchase of gift vouchers, privilege cards, prepaid cards, membership cards, or similar non-qualifying transactions;
  4. Transactions made using credit card rewards, bonus points, loyalty points, privilege points, vouchers, rebates or similar redemption methods, where no actual payment is made by the shopper; and
  5. Receipts from non-retail transactions, office tenants, atrium event organisers, temporary vendors, pushcarts, roadshows or excluded stores, unless such stores or vendors are expressly included as Participating Stores for the Campaign.

Participating Stores, eligible transaction categories and exclusions may vary across participating malls. Shoppers are advised to refer to the respective participating mall’s website, Campaign materials and/or in-mall notices for the latest information.

Management reserves the right to determine the eligibility of any receipt, transaction, store or transaction category at its sole discretion. Management’s decision on all matters relating to receipt acceptance and exclusions shall be final, conclusive and binding.

8. Instant Prizes and Voucher Redemption

Instant prizes and vouchers are awarded on a first-come, first-served basis, while stocks last. Prizes and vouchers are not guaranteed and are subject to availability, eligibility and successful verification.

Redemption mechanics may vary across participating malls, Participating Stores and voucher types. Shoppers are responsible for checking the validity period, redemption location, redemption method and any applicable terms and conditions stated on the digital voucher, Spend & Score Platform, Campaign materials and/or the respective participating mall’s communication channels.

Unless otherwise stated, voucher redemption mechanics are as follows:

  1. Chinatown Point
    Shoppers are required to present the digital voucher on the Spend & Score Platform at the Customer Service Counter, located at #B2-13, to exchange for the relevant physical voucher. The Customer Service Counter operates daily from 10.00am to 10.00pm.
  2. CHIJMES
    Shoppers are required to present the digital voucher on the Spend & Score Platform directly at the relevant Participating Store for redemption, unless otherwise stated.
  3. Capitol Singapore
    Shoppers are required to present the digital voucher on the Spend & Score Platform directly at the relevant Participating Store for redemption, unless otherwise stated.
  4. Perennial Business City
    Shoppers are required to present the digital voucher on the Spend & Score Platform directly at the relevant Participating Store for redemption, unless otherwise stated.

For selected Perennial Business City vouchers, including Mokara Gymnastics Academy and House+ Bubble vouchers, redemption will be fulfilled by email. Shoppers may be required to provide a valid email address through the Spend & Score Platform. The digital voucher or redemption details will be sent to the email address submitted by the shopper within fourteen (14) working days from the date the voucher is won.

Shoppers are responsible for ensuring that the email address provided is accurate, valid and accessible. Management shall not be responsible for any failure or delay in receiving the digital voucher or redemption details due to an incorrect, incomplete, invalid or inaccessible email address provided by the shopper.

If the shopper does not receive the digital voucher or redemption details within fourteen (14) working days from the date the voucher is won, the shopper may contact support@skale.today for assistance.

The Spend & Score Platform will remain accessible until 10 September 2026 for voucher viewing and redemption purposes only. For the avoidance of doubt, no receipt submissions will be accepted after the Campaign Period.

All vouchers must be redeemed within the validity period stated on the voucher, and in any event no later than 10 September 2026. Shoppers are advised to redeem their vouchers at least one (1) day before the voucher validity expiry date. Expired vouchers, or vouchers not redeemed by the applicable deadline, will not be accepted, extended, exchanged, replaced or refunded.

Shoppers may be required to present proof of identity, original receipts, digital voucher and/or any supporting documents for verification before redemption. Screenshots of digital vouchers will not be accepted. Redemption must be completed through the official voucher redemption process on the Spend & Score Platform, including the use of the unique verification PIN code where applicable.

Authorised collection may be permitted, provided that the authorised collector is able to present the digital voucher on the Spend & Score Platform and provide the required verification PIN code for redemption.

Prizes and vouchers are strictly non-exchangeable, non-refundable and not redeemable for cash, credits or other items. There shall be no reservation, exchange, replacement or refund of prizes or vouchers.

Management reserves the right to substitute any prize or voucher with another item of similar value without prior notice.

Images of prizes shown in Campaign materials are for illustration purposes only and may differ from the actual prizes.

Management’s decision on all matters relating to instant prizes, voucher issuance and voucher redemption shall be final, conclusive and binding.

9. Grand Draw

Eligible shoppers who have earned at least one (1) valid Grand Draw Chance during the Campaign Period will qualify for the Grand Draw, subject to these Terms & Conditions.

Each valid Grand Draw Chance represents one (1) entry in the Grand Draw. Winners will be selected at random from all valid Grand Draw entries. The more valid Grand Draw Chances a shopper accumulates, the higher the shopper’s probability of being selected.

The Grand Draw will be conducted by 5 August 2026.

The Grand Draw prizes are as follows:

  1. Lenovo Yoga Slim 7i Ultra FIFA World Cup 26™ Laptop, worth S$3,300 – one (1) winner; and
  2. S$100 Lee Heng Jewellery Voucher – fifteen (15) winners.

Grand Draw winners will be notified via the contact details submitted during participation within one (1) week from the Grand Draw date, and no later than 11 August 2026.

Winners must respond within three (3) calendar days from the date of notification. If a winner is uncontactable, fails to respond within the stipulated period, fails to provide the required verification documents, is found to be ineligible, or fails to claim the prize by the stipulated deadline, the prize shall be forfeited.

All Grand Draw prizes must be claimed by 31 August 2026, unless otherwise stated by Management.

In the event that any Grand Draw prize is unclaimed, forfeited or declined, Management reserves the right to select a replacement winner through a redraw process or deal with the prize in such manner as Management deems fit.

Staff of Management, Participating Stores, vendors, agencies and any other parties directly involved in the organisation or execution of the Campaign, and their immediate family members, are not eligible to participate in the Campaign or win any prizes.

Winners may be required to present proof of identity, original receipts and/or any supporting documents for verification before prize collection.

Grand Draw prizes are strictly non-exchangeable, non-refundable and not redeemable for cash, vouchers, credits or other items. Lee Heng Jewellery Vouchers are subject to the prevailing terms and conditions imposed by Lee Heng Jewellery.

Management reserves the right to substitute any Grand Draw prize with another item of similar value without prior notice. Management’s decision on all matters relating to the Grand Draw shall be final, conclusive and binding.

10. Submission Accuracy and Technical Support

Shoppers are responsible for ensuring that all information submitted is true, complete and accurate.

For any technical issues encountered during receipt submission, receipt upload, access to the Spend & Score Platform, WhatsApp chatbot, Campaign web app, voucher viewing or voucher redemption process, shoppers may contact support@skale.today for assistance.

Management shall not be liable for any failed, delayed or unsuccessful notification, submission, verification, redemption or prize fulfilment due to incomplete, inaccurate or outdated information provided by shoppers.

Management shall not be responsible for any delayed, lost, incomplete, unsuccessful or failed submissions, redemptions or notifications due to technical errors, network issues, system downtime, device compatibility issues, WhatsApp chatbot issues, QR code access issues, or any other reason beyond Management’s reasonable control.

11. Fraud, Misuse and Disqualification

Management reserves the right to verify all receipts, spending records, submissions and shopper details.

Management reserves the right to disqualify any shopper suspected of fraud, misuse, abuse, manipulation of the game mechanics, submission of altered receipts, repeated use of the same receipt, or any conduct that breaches the spirit of the Campaign.

Any shopper found to have submitted invalid, duplicated, tampered, refunded, reversed or cancelled receipts may be disqualified without prior notice.

Management’s decision on all matters relating to eligibility, receipt validity, prize entitlement and disqualification shall be final, conclusive and binding.

12. General Terms

All information stated is correct at the time of publication and is subject to change without prior notice.

Management and its appointed partner(s), vendor(s), Participating Stores and/or service provider(s) reserve the right to amend, suspend, cancel or terminate the Campaign, prizes, vouchers and/or these Terms & Conditions at their sole discretion without prior notice or liability to any party.

In the event of any inconsistency between these Terms & Conditions and any brochure, key visual, marketing material, promotional material, Spend & Score Platform message, WhatsApp chatbot message, Campaign web app communication or other Campaign communication, these Terms & Conditions shall prevail.

Management’s decision on all matters relating to this Campaign shall be final, conclusive and binding. No correspondence will be entertained.

PDPA Consent

The information you provide for gift redemptions, workshop registrations, lucky draws, contests and/or other campaign-related activities will be collected, used and disclosed by the relevant Management entity, including PRE 8 Investments Pte. Ltd., Capitol Retail Management Pte. Ltd., CP1 Pte. Ltd. and/or PRE 15 Pte. Ltd., and their appointed suppliers, vendors, service providers and campaign partners, where applicable, for the purposes of administering the relevant campaign, handling your enquiries, verifying your eligibility, processing redemptions, contacting you on campaign-related matters, and/or delivering relevant services to you.

Except to the extent you indicate your objection in writing, we may collect, use and/or disclose your Personal Data where it relates to:

  1. administration of campaigns, promotions, redemptions, lucky draws, contests and events;
  2. audit, verification and compliance purposes;
  3. contacting you in relation to your participation, redemption, prize fulfilment, enquiries or emergency situations;
  4. maintenance, management and security of the premises; and/or
  5. any other purposes reasonably related to the above, or as permitted by applicable laws.

By submitting your details, you consent to the collection, use and disclosure of your Personal Data for the purposes stated above.

Privacy Policy

Protection of your Personal Data is important to us. This Personal Data Protection Policy (“Policy”) outlines how PRE 8 Investments Pte. Ltd., Capitol Retail Management Pte. Ltd., CP1 Pte. Ltd., PRE 15 Pte. Ltd., and/or their related corporations and affiliates, collectively or singularly as the context requires, manage the Personal Data we hold.

In this Policy, “we”, “us” or “our” refers to the relevant Management entity that collects, uses or discloses your Personal Data, as the case may be.

We respect the confidentiality of Personal Data and the privacy of individuals, and are committed to complying with the Singapore Personal Data Protection Act 2012 (“PDPA”) and other applicable data protection laws, including the European Union General Data Protection Regulation (“GDPR”), where applicable. Please read this Policy so that you understand the purposes for which we collect, use and disclose your Personal Data.

For the avoidance of doubt, to the maximum extent permitted under applicable law, nothing in this Policy establishes any joint and several liability on the part of the respective Management entities. Generally, we process your Personal Data for one or more of the specific purposes identified in this Policy, based on your consent obtained. Where GDPR applies, the legal basis for our processing of your Personal Data may also include the legitimate interests pursued by us or a third party, as described in this Policy.

These legitimate interests include providing services to you where you are our customer, client, tenant, vendor, contractor, visitor or campaign participant, managing our relationship with you, and facilitating internal business and administrative purposes. In some cases, the provision and processing of your Personal Data may be a statutory and/or contractual requirement, or may be necessary in order to perform any contract you have agreed with us or to perform services that you have requested.

If your Personal Data has been collected, used or disclosed by us in a jurisdiction with specific requirements or exceptions relating to the definition of Personal Data, including sensitive Personal Data, we will comply with the applicable data protection regulations in that jurisdiction.

1. Your Personal Data

1.1. “Personal Data” refers to any data or information about you from which you can be identified, either:

  1. from that data alone; or
  2. from that data combined with other information.

Examples of Personal Data which you may provide to us include, depending on the nature of your interaction with us:

  1. your name, national registration identification number, passport number or other identification number, telephone number(s), mailing address, email address, facial image in a photograph or video recording, fingerprint, and any other information relating to you which you have provided to us in any form, or through other forms of interaction with you;
  2. information about your use of our websites and services, including cookies, IP addresses, subscription account details and membership details;
  3. your employment history, education background and income levels; and
  4. your payment-related information, such as your bank account or credit card information, and your credit history.

2. Collection of Personal Data

2.1. Generally, we collect your Personal Data in the following ways:

  1. when you submit forms relating to any of our products, services, promotions, campaigns, redemptions, contests, lucky draws, events or online queries;
  2. when you register for or use any of our services on websites owned or operated by us, or when you register as a member on any of our websites owned and/or operated by us;
  3. when you register for or use any of our services, including accessing our properties;
  4. when you interact with our customer service officers or any of our staff, for example, via face-to-face meetings, business interactions, events and exhibitions, telephone calls, letters, online forms, social media platforms and emails;
  5. when you use or purchase our services or products;
  6. when you establish any online accounts with us;
  7. when you request that we contact you;
  8. when you respond to our request for additional Personal Data;
  9. when you ask to be included in an email or other mailing list;
  10. when you respond to our promotions, campaigns or other initiatives;
  11. when you respond to our market surveys;
  12. when you submit a job application or scholarship application;
  13. when we receive references from business partners and third parties, for example, where you have been referred by them;
  14. when you submit your Personal Data to us for any other reason; and
  15. when you browse our website. Please refer to the Cookie Policy section below for more information.

We may monitor or record phone calls and customer-facing interactions for quality assurance, employee training and performance evaluation, identity verification, feedback handling, responding to queries, requests and complaints, and other related purposes. Such monitoring or recording will be done in accordance with applicable law.

2.2. If you provide Personal Data of a third party, such as your dependent, spouse, children, parents or authorised representative, to us, you represent and warrant that the collection, use and disclosure of that Personal Data to us, as well as the further processing of that Personal Data by us for the purposes set out in this Policy, is lawful.

3. Use and Disclosure of Personal Data

3.1. Our business is to understand and meet your needs and provide you with the products and services that you require. To do this effectively, we need to collect a range of Personal Data about you.

3.2. In general, we will, subject to applicable law, use and disclose your Personal Data for the following purposes:

  1. provide you with the products, services, rewards, redemptions, prizes, vouchers, event access or campaign participation that you have requested;
  2. help us review, develop, improve, manage the delivery of and enhance our products and services, including analysing future customer needs, conducting market research and data analytics;
  3. communicate with you and respond to your queries, requests and complaints;
  4. provide ongoing information about our products, services, promotions, campaigns and events which may be of interest to you, where you have consented to receive such information or where permitted under applicable laws;
  5. handle disputes and conduct or facilitate investigations and proceedings;
  6. protect and enforce our contractual and legal rights and obligations;
  7. prevent, detect and investigate crime, including fraud and money laundering, and analyse and manage other commercial risks;
  8. manage our infrastructure and business operations and comply with internal policies and procedures;
  9. facilitate business asset transactions, which may extend to any merger, acquisition or asset sale involving any of the relevant Management entities; and
  10. comply with any applicable rules, laws and regulations, codes of practice or guidelines, or assist in law enforcement and investigations by relevant authorities.

3.3. In addition, we may use and disclose your Personal Data for the following purposes, depending on the nature of our relationship with you:

  1. If you are a prospective tenant or tenant of any of our properties, we may use your Personal Data to conduct due diligence checks, prepare lease and/or licence documentation, administer the lease and/or licence, perform financial transactions, communicate policy or administrative updates, and any other purpose related to the above.
  2. If you are purchasing property from us or have indicated an interest in purchasing property from us, we may use your Personal Data to conduct due diligence checks, prepare sale documentation, administer the sale, perform financial transactions, communicate policy or administrative updates, comply with relevant legal or regulatory obligations, and any other purpose related to the above.
  3. If you are a vendor, prospective vendor or contractor, we may use your Personal Data to evaluate your proposal, conduct background checks, communicate with your deployed staff for work, services, emergency and/or security concerns, and any other purpose related to the above.
  4. If you submit an application to us as a candidate for employment, we may use your Personal Data to process your application, conduct pre-recruitment checks, obtain references, assess your suitability, organise training and staff development, assess performance, administer benefits and payroll processing, provide work tools, communicate with you on policies and processes, and any other purpose related to the above.
  5. If you are an existing employee, the relevant Employee Personal Data Protection Policy may also apply to you.

3.4. The above purposes are not exhaustive. Depending on the nature of your relationship with us, we may collect, use and disclose your Personal Data for additional purposes which you will be notified of, in accordance with applicable terms and conditions.

3.5. For avoidance of doubt, Personal Data collected by third-party operators of our properties is not covered by this Policy where such operators collect Personal Data independently for their own purposes. Individuals should check directly with such third-party operators on their data protection policies and rights.

3.6. Where you have provided us with specific consent, we may also use and disclose your Personal Data for the following purposes:

  1. provide services and extend benefits to you, including promotions, loyalty and reward programmes, newsletters, updates, offers, promotions, market research and promotional programmes; and
  2. administer contests, competitions and lucky draws, including, where necessary, announcing the results of these contests, competitions and lucky draws, and identifying and contacting the winners.

3.7. In relation to particular products or services, or in your interactions with us, we may notify you of other purposes for which we collect, use or disclose your Personal Data. If so, we will collect, use and disclose your Personal Data for these additional purposes.

3.8. Your Personal Data will be protected and kept confidential. Subject to applicable law, your Personal Data may, depending on the products, services or activities concerned, be disclosed to the following third parties, only to the extent necessary and proportionate:

  1. other divisions, related entities or affiliates of PRE 8 Investments Pte. Ltd., Capitol Retail Management Pte. Ltd., CP1 Pte. Ltd. and/or PRE 15 Pte. Ltd.;
  2. our joint venture or alliance partners;
  3. our agents, contractors, third-party service providers and specialist advisers who provide us with administrative, financial, research, operational or other services, including telecommunications, information technology, payment, payroll, training, market research, storage and archival services;
  4. any third-party business partners who offer goods and services or sponsor contests, campaigns or other promotional programmes, whether in conjunction with us or otherwise, where permitted by applicable laws;
  5. insurers, insurance investigators and credit providers;
  6. credit bureaus, debt collection agencies or dispute resolution centres, where applicable;
  7. any business partner, investor, assignee or transferee, whether actual or prospective, to facilitate business asset transactions, which may extend to any merger, acquisition or asset sale;
  8. our professional advisers, such as auditors and lawyers;
  9. relevant government regulators, authorities or law enforcement agencies, to comply with any laws, rules and regulations imposed by any governmental authority;
  10. any third-party organisation engaged to handle any aspect of the processing of your Personal Data for the purposes notified to you in accordance with this Policy;
  11. banks, credit card companies and their respective service providers; and
  12. any other party as may be consented to by you, specified by you or notified to you by us in subsequent notices.

3.9. We require external organisations which handle or obtain Personal Data as service providers to acknowledge the confidentiality of such data, respect individuals’ rights to privacy, and comply with the PDPA, GDPR where applicable, and any other applicable data protection laws. We also require such organisations to use the information only for our purposes and to follow our reasonable directions in relation to such information.

4. Transfer of Personal Data

4.1. Your Personal Data may be stored in external servers located overseas or in countries outside your country of residence. In carrying out our business, it may be necessary to share information about you with and between our related corporations, affiliates and third-party service providers, some of which may be located outside your country of residence. We will take reasonable steps to ensure that your Personal Data transferred outside your country of residence is adequately protected and that such transfers comply with applicable data protection laws.

4.2. In respect of our activities in the EU, where applicable, and where your Personal Data is transferred to locations outside the European Economic Area, we will comply with the relevant requirements under applicable data protection laws.

5. Retention of Personal Data

5.1. We may retain your Personal Data for as long as it is necessary for the purposes for which it has been collected, and in most cases up to seven (7) years, unless otherwise permitted by applicable law or required in order to defend legal claims. Where we no longer require your Personal Data for those purposes, we will cease to retain such Personal Data in accordance with our internal retention policy.

6. Your Rights

6.1. You have rights under applicable data protection laws, except where the exercise of such rights is restricted under applicable laws, for example due to judicial proceedings or investigations. These rights may include:

  1. requesting access to your Personal Data;
  2. requesting correction of your Personal Data;
  3. withdrawing your consent to our use of your Personal Data, subject to legal and contractual restrictions and reasonable notice;
  4. objecting to certain processing of your Personal Data, where applicable;
  5. requesting deletion or restriction of processing of your Personal Data, where applicable; and
  6. lodging a complaint with the relevant supervisory authority, where applicable.

6.2. If you withdraw your consent to any or all purposes, depending on the nature of your request, we may not be in a position to continue providing our products, services, redemptions, prize fulfilment or other services to you.

6.3. Where permitted under applicable laws, we may charge a reasonable fee to cover the cost of verifying a request and locating, retrieving and copying any material requested.

6.4. If you wish to exercise any of your rights or raise a complaint on how your Personal Data has been handled, please contact our Data Protection Officer at (65) 6602 3881 or pdpo@perennialholdings.com.

7. Management and Security

7.1. We have appointed Data Protection Officers and/or relevant contact persons to oversee our management of Personal Data in accordance with this Policy and applicable data protection laws. We train employees who handle Personal Data to respect the confidentiality of Personal Data, and we regard breaches of applicable data protection laws seriously.

8. Cookie Policy

8.1. We may use cookies when you use our websites. Cookies may be used to support website functionality, improve user experience, analyse website usage and support other purposes notified on the relevant website.

8.2. Our websites may contain links to other websites operated by third parties, such as our business partners. We are not responsible for the privacy practices of websites operated by third parties that are linked to our websites. Once you leave our website, you should check the applicable privacy policy of such third parties to determine how they will handle any information they collect from you.

9. Telemarketing Policy

9.1. This section outlines our telemarketing policy, which relates to individual users of Singapore telephone numbers and was developed to comply with the Do Not Call provisions under the PDPA.

9.2. We aim to comply with the Do Not Call provisions and your choices to receive promotional and marketing messages:

  1. If you have registered your Singapore telephone number with the relevant Singapore Do Not Call registers, we will not send you promotional and marketing messages via SMS, fax, calls or other applicable means to your telephone number, unless permitted under applicable laws.
  2. If you have previously consented to our sending you such messages to your Singapore telephone number, we may continue to do so until you withdraw such consent, regardless of your Do Not Call registration.
  3. If you currently have an existing, ongoing relationship with us, depending on the nature of that relationship, we may continue to send you promotional or marketing messages relating to that ongoing relationship, unless you opt out of receiving such messages.

10. Governing Law

10.1. This Policy and your use of our websites shall be governed by the laws of Singapore. For the avoidance of doubt, applicable data protection laws will apply to the processing of your Personal Data.

11. Review of this Policy

11.1. This Policy will be reviewed from time to time. We may update this Policy to take into account new laws and technology, changes to our operations and practices, and the changing business environment.

11.2. In the event of any inconsistency between the English version and other translations of this Policy, the English version shall prevail.

12. Contact Us

If you have any enquiries, comments or suggestions regarding our collection, use or disclosure of your Personal Data, or this Privacy Policy, please contact our Data Protection Officer at (65) 6602 3881 or pdpo@perennialholdings.com.

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PDPA

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