Our Concierge is on hand to answer any general enquiries and provide general information, as well as up-to-date news on mall activities and events.
Our Concierge counter is located at Level 2
Operating Hours: 10am — 10pm daily
Telephone: +65 6702 0114
The following services can also be found at our Concierge:
Lost and Found
For reporting, claiming or assistance with lost and found items, please call 6702 0114 or visit the Concierge on Level 2.
Loan of Wheelchair
Wheelchairs are available for shoppers to use within the mall. You may loan a wheelchair at our Concierge on Level 2.
Simply approach our concierge officer who will be happy to assist you.
Alight at Chinatown Station and take Exit E.
Chinatown Station is located on the North-East Line or Downtown Line
Chinatown Point is accessible via the following buses: 2, 12, 33, 54, 143, 147, 190, CT8, CT18, CT28
You can also access Chnatown Point by alighting at People’s Park Centre, accessible via the follwing buses: 2, 12, 33, 54, 143, 147, 190, 520
Chinatown Point’s taxi stand is located near Crocs at Level 1 along new Bridge Road
Passenger Pick-up and Drop-off Point
The passenger pick-up and drop-off point is located near Crocs at Level 1 along New Bridge Road
Chinatown Point is equipped with amenities to make your shopping experience a pleasant one. Find out where you can locate them within the mall for easy navigation.
Our ATMs are conveniently located at:
OCBC, within NTUC at B1
POSB, within NTUC at B1
UOB, opposite Hai Kee Brothers, #02-39, Level 2
Citibank, opposite Nanbantei, #02-40, Level 2
AXS Machine, behind Concierge at Level 2
SAM Kiosk, behind Concierge at Level 2
SISTIC Ticketing Services
SISTIC ticketing services are available at the Concierge located at Level 2.
The Golden Dragon Money Changer is located at #02-24, Level 2.
Our parking rates are as follows:
Daily (Rates are the same on Weekdays and Weekends)
7.01am – 5pm: $1.20* for every 30mins
5.01pm – 7am: $2.50 per entry
Daily (including Public Holidays)
All Day (24 hour): $0.70*/ entry
*Prices are subject to GST and excludes major such as Chinese New Year.
Complimentary Parking Redemption
From now till 31 Dec 2019, park for FREE at Chinatown Point when you spend a minimum of $100* (excluding NTUC receipt) or $158*(including NTUC receipt) after 5pm
*Terms and conditions apply
*Redemption is available at the Concierge located at Level 2 Concierge; based on a first-come, first-serve basis, while stocks last. Accumulated receipts before 5pm on the same day will not be eligible for redemption. Limited to the first 50 redemptions daily. Each shopper is entitled to 1 redemption each each day regardless of amount/s spent. Parking coupon is to be utilised within the same day of redemption. Receipts are not allowed to be reused for other redemptions. All information and mechanics are correct at time of print and are subject to changes without prior notice.
Season Parking is available for tenants located in office tower only.